Welcome to the Northwoods Customer Portal

Welcome to the Northwoods Customer Portal.

Sometimes we all need a little refresher! Check out our Back to School video series, for five quick Compass® Pilot tips that can save your agency’s workers time and increase their productivity.

Are you using Traverse? Check the status of the solution or find alerts HERE.

This site is your online resource for Northwoods Support Center.  

  • Answers to your support related questions can be found under FAQs.
  • Northwoods University is the source for online training for all of your Compass Products.
  • Support Resources are provided to assist you with any questions regarding the maintenance and
    administration of your Compass Solution.
  • Under the Your Cases page, you can review your open and closed cases, add attachments and
    notes to cases, or create a case for a new issue.     
  • Contact Information can be found on the Contact Us page.